Morning Keynote

High-Impact Performance Management: Why Coaching Matters
Organizations today are experiencing an unusual confluence of events: a slow recovery from a deep recession, the rise of a younger generation that wants more rapid promotions, pay for performance and clear career paths, and the globalization of the workforce. To address these challenges, the majority of organizations have transitioned to using a coaching and development model of performance management. The challenge? Most organizations struggle with effective coaching – senior leaders do not do it frequently and managers do not do it well.

In this session, Bersin & Associates’ Vice President of Research Kim Lamoureux shares the top 10 findings from our nearly year-long inquiry into designing an effective performance management strategy. She also will share examples from a range of companies that have successfully implemented emerging Performance Management best practices to drive innovation and growth.

What will be Covered:
•The six steps to creating a performance management strategy
• How managers with strong coaching skills improve business and talent results
• Creating a clear performance management structure and empowering employees for effectiveness

About the Speaker

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Kim Lamoureux,
Vice President of Research,
Bersin and Associates
Kim Lamoureux is responsible for the company’s research operations. In this role, she is responsible for setting research priorities, overseeing all research initiatives, and aligning research with membership needs. Kim has more than 15 years of experience in human resources and talent management, with areas of expertise in leadership development, career development, and succession management. She has consulted and worked on various talent management initiatives for organizations including Chevron, FM Global, Intel, Lockheed Martin, TSYS, Right Management, Qualcomm, and McDonald's. Lamoureux is the author of a number of reports including High-Impact Leadership Development: Best Practices, Case Studies and Industry Profiles and High-Impact Succession Management: Best Practices, Models and Case Studies in Organizational Talent Mobility. Lamoureux's previous experience includes several talent and development management positions at Textron Inc., an $11B global multi-industry manufacturer and service provider. Most recently, she was manager of leadership development and training, responsible for the design, development, implementation and evaluation of global leadership and professional development programs and processes. Bersin & Associates is the premier global provider of excellent research, tools, and advisory services in talent management, corporate learning, leadership development, talent acquisition, and human resources.